Posted on
More from News
Traditional telephones remain popular in offices up and down the country, but there is a growing demand for technology to be more sophisticated in order to bring it in line with the rigours of the modern office environment.
The use of a reliable headset can help to offer a solution to many of the issues faced, which in turn can help to enhance levels of morale and productivity.
Improve multi-tasking
A number of office jobs have placed a greater level of importance on the concept of being able to handle a number of simultaneous tasks without compromising on service. Research from Plantronics reveals that some 79 per cent of office workers claim that their job involves more multi-tasking than it did five years ago.
By capitalising on the simple premise of allowing users to communicate hands-free, the use of a headset can allow workers the chance to complete tasks simultaneously. Inevitably, this approach improves productivity and communication.
Get the most out of remote communications
With an increasing number of businesses having to contend with being spread across different sites, and in some cases countries, collaboration can pose something of a challenge.
One of the main solutions to the issue has been the use of conferencing tools.
Plantronics headsets offer a solution that combines high quality sound, with models such as the EncorePro featuring a noise-cancelling microphone that enables superior communication.
Many of the company's products work with a wide range of telephony devices, allowing users of video conferencing, desk phones, VoIP and tablets to take advantage of the benefits on offer.
Conference calls can subsequently become more effective, with clearer conversations enabling better communication, which in turn results in improved collaboration and greater productivity.
Work in comfort
One of the key benefits of using a headset is they reduce the likelihood of conditions such as 'Phone Neck', which has been recognised by a number of physiotherapists and is largely caused by the extended use of a traditional telephone handset.
Many workers find themselves needing the use of their hands while on the phone, which means they often hold a phone between the head and shoulder for long periods.
This increases muscle tension, which after prolonged periods causes neck and shoulder injuries that can increase in their severity if not adequately addressed.
Headsets provide a viable solution, with research from HB Maynard and Company suggesting their use can enable an overall increase in productivity of 43 per cent, not only reducing the time taken to perform certain tasks, but also helping to substantially reduce neck and shoulder injuries.
Make work more flexible
The concept of flexible working remains one of the most dominant trends across the UK and beyond.
Whether working from home, hot-desking or through mobile devices, there can be no doubting that flexible working is here to stay. It’s success however, requires the right tools.
A Plantronics headset, minimises concerns over audio quality when communicating with customers, clients or fellow colleagues, enabling your workforce to achieve the highest possible results wherever they are.
